Operating Shared Services as a Business Unit - A Middle East Approach

Operating Shared Services as a Business Unit - A Middle East Approach

In this interview, Ehsan Shammasi, who currently heads the HR Shared Services division at Al Tayer Group, highlights how businesses in the region have been proactively seeking value added services that don’t necessarily align within HR’s scope. He also talks about how shared services has been quick to respond and shifted to a more customer centric service culture. 


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