08 - 10 October, 2018
Dusit Thani, Dubai, United Arab Emirates

Content Library

6th Middle Eastern Shared Services and Outsourcing Forum - Agenda

Implementing shared services within an organisation can be a complex task if you do not have a clear transformation strategy and solid IT infrastructure. Download the agenda to see how you can learn from some of the industry’s most successful practitioners and consultants, get a ...


Interview with Gary Thompson, Shared Services & Business Excellence Expert

Download this interview now with Gary Thompson, Shared Services & Business Excellence Expert, SSON Global Steering Committee, and understand the benefits of Shared Services in an organisation, what is the best place to start with, and what are the resources required.

Reports and Whitepapers

State of the Shared Services and Outsourcing Industry Report – 2018

There has never been a more exciting time to work in Shared Services, to lead Shared Services’ evolution, or to take a seat at the executive table – at least for those who understand how to grasp the opportunities. SSON’s annual market report highlights the underlying trends, identifies the ‘new...

Shared Services in the Middle East: 2018 Trends & Cost Comparisons

Download this latest report put together by the SSON Analytics team. It looks into shared services trends for 2018 and provides costs comparison across the Top 5 SSC cities and Top 5 emerging cities in the Middle East region.

The Village of 100 Shared Services Centres

As of January 2017, SSON Analytics had identified 5812 Shared Services Centres (captive/hybrid) around the world. But what if the world was a village with only 100 Shared Services Centres? What would that look like...?

Operating Shared Services as a Business Unit - A Middle East Approach

In this interview, Ehsan Shammasi, who currently heads the HR Shared Services division at Al Tayer Group, highlights how businesses in the region have been proactively seeking value added services that don’t necessarily align within HR’s scope. He also talks about how shared services has been quick to respond and...

Shared Services and RPA - Leading the way for enhanced localization of workforce

Download this presentation by Gary Thompson, which was presented at the 5th Middle East Shared Services and Outsourcing Week last year in Manama, Bahrain. Gary is a Shared Services and Performance Transformation Advisor, Consultant and Program Director – a hands-on specialist in turning ideas into action to deliver the support...

Additional Event Information

Agenda at-a-glance

Download the agenda at-a-glance now and get a quick glimpse into the topics and sessions to be covered during the event to find out what’s in store for you.

Delegate Registration Form

Want to fast-track your registration? It's easy - all you need to do is download the registration form, fill in your details and send it to enquiry@iqpc.ae for immediate confirmation.

Attendee Snapshot: 6th Middle Eastern Shared Services and Outsourcing Forum

Interested in finding out who you will join at the event? Download our attendee snapshot now and see for yourself who’s confirmed.