08 - 10 October, 2018
Dusit Thani, Dubai, United Arab Emirates

Steve Thompson


Chief Operating Officer
Tanfeeth, An Emirates NBD Group Company


9:40 AM REGIONAL TRAILBLAZER: The Evolution of Tanfeeth – Delivering Exceptional Operational Transformation

  • Client partnership for performance excellence
  • The power of organisational engagement
  • Continuous improvement through empowerment

10:30 AM Leadership think tank: Effective end to end process excellence through BPM, Case management & RPA

  • The importance of BPM and case management in aligning process, people and systems for end to end process excellence
  • Insight into how RPA is part of the bigger process automation story
  • BPM + RPA Collaboration for effective Workflow Solutions
  • How and why robotics is important and why it should complement a shared services model rather than replace it


Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda