October 08 - 11, 2018
Dubai, United Arab Emirates

Steve Thompson

Chief Operating Officer
Tanfeeth, An Emirates NBD Group Company


10:00 AM Keynote Address: The Evolution of Tanfeeth – Delivering Exceptional Operational Transformation

  • Client partnership for performance excellence
  • The power of organisational engagement
  • Continuous improvement through empowerment

3:30 PM Becoming The Trusted Support Partner for Your Business

  • Overcoming negative perceptions of support roles
  • Developing relationships with key stakeholders
  • Building deliverable SLAs that add value to your “client”


Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda