Tilak Banerjee

Director Global Business Services
Dell Technologies
Tilak Banerjee works for Dell Technologies as a Director in their Global Business Services. He is a business graduate with honors in Accounting and a graduate from the Cost & Works Accountants Institute. He is Greenbelt certified from GE (Fairfield) and is trained in LEAN methodologies. Tilak has more than 19 years of experience in the Shared Service and Outsourcing industry. He has played key roles in setting up Global In-house centers for Finance and Accounting Shared services and creating virtual captive models leveraging his expertise in the fields of Operations management, Process Re-engineering and Business Transformations. He is considered as one of the experts of the Shared Service industry in the field of using Robotic Process Automation and Analytics to enhance customer experience and for constantly challenging and evolving service delivery models. Tilak is an internationally published author, illustrator and co-founder of a Company promoting eco-friendly tourism